Delivery dates are indicated for each product.
This time varies depending on the carrier, the faster it is, the more you will be delivered on the earliest delivery date indicated on the product sheet.
( Example: the delivery date in the product page indicates "Estimated delivery between Monday August 08 and Friday August 12", with Chronopost you are delivered on August 08, gls between August 08 and August 09, colissimo between August 09 and 10 August, Mondial relay between August 9 and 12) .
* Please note that some products do not have access to all carriers.
** Average delivery times, from the delivery of the package to the carrier. These times vary depending on the destination.
*** Variable according to the weight of the package
|Type of delivery*||Delays **||Rate***|
|Mondial Relay delivery||3 to 4 days||from €4.50|
|So Colissimo delivery at home or at a relay point||2 to 3 days||from 5.55€|
|Delivery GLS Option At home +||1 to 2 days||from €11.99|
|Chronopost delivery to a relay point||24h||from €11.99|
|Chronopost home delivery||24h||from 13.90€|
|ADR Delivery (Artifices)||2 to 3 days||from €13.20|
|Home delivery||7 to 15 days||Free|
|Dispatch||2 to 3 days||from €4.50|
Mondial Relay delivery
3 to 4 days from €4.50 up to €45.80 depending on the weight of the package up to 30 kg
(Free from 49€ of purchase)
So Colissimo delivery at home or at a relay point
2 to 3 days from €5.55 up to €27.60 depending on the weight of the package up to 5 kg
Delivery GLS Option At home +
1 to 2 days from €11.99 up to 99.80€ depending on the weight of the package
Chronopost delivery to a relay point
24h from 13.90€ up to €48.90 depending on the weight of the package up to 20 kg (offer valid only in metropolitan France)
Chronopost home delivery
24h from €15.85 up to €46.50 up to 20 kg (offer valid only in metropolitan France)
ADR Delivery (Artifices)
2 to 3 days from €13.20 up to 119.80€ depending on the weight of the order
Home delivery within 7 to 15 days
2 to 3 days from €4.50 up to 119.80€ depending on the weight of the order
For more details, please see our shipping policy, please note that delivery methods may vary by product.
HOW TO RETURN AN ITEM ?
1. Go to the Return an order section located at the bottom of the page within 14 days of receipt of the package or click here . You will need to indicate your order number (don't forget the #) and your postal code.
2. You must return the product(s) no later than 14 days after notifying us of your return request.
The returned product(s) must be new, unused and in their original box, perfectly intact. A disguise can of course be worn to be tried on but must be returned perfectly in its protective packaging if it is not suitable, with its cardboard visual. Any return of goods must be sent to Farfouil en fête 18 avenue du Général De Gaulle 02200 Soissons.
We inform you that the return costs are the responsibility of the customer.
You can print a return label, in this case we deduct €5.90 from the refund, this is not mandatory, you can return the product using the method of your choice.
3. The refund will be made upon receipt of the item on our premises if the return conditions have been respected.
In the event that the returned product(s) do not comply with the return conditions set out above, a check for €5.90 will be requested from the customer if they wish to recover their item(s).
If the return portal does not work, please contact us by email or telephone.