Terms of service
The contract will be, in application of the provisions of the civil code, concluded from the second click of order, by which you will have checked the accuracy of your shopping cart after having been able to correct it. All contracts will be made in French.
The customer is fully responsible for the delivery details he indicates in his order.
The ordering process is as follows:
- Choice of items and addition to cart
- Choice of delivery method
- Acceptance of the T&Cs
- Validation of the contents of the basket (1st click)
- Identification on the site www.farfouil-en-fete.fr if the customer is not already identified, or registration
- Verification of the billing and delivery address.
- Selection of payment method
- Order validation (2nd click)
The customer will receive an order confirmation e-mail once his order has been validated.
The customer will then receive an e-mail as soon as the package is shipped with a link to follow the delivery steps.
The customer can order on the internet via the site www.farfouil-en-fete.fr 7 days a week and 24 hours a day. Farfouil en fête reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order or which, in his view, presents any form of risk. Any order implies acceptance of the prices and description of the products available for sale. Farfouil en fête undertakes to honor orders received on the website only within the limits of available product stocks. In the absence of availability of one or more product(s) ordered, Farfouil en fête undertakes to inform the customer as soon as possible. The customer's order will then be automatically canceled and the corresponding amount refunded or an equivalent product will be offered to him, in the latter there will be no shipment before confirmation by the customer.
The photos of our products, visible on the site www.farfouil-en-fete.fr, are provided by our suppliers, certain details such as color or patterns may vary, but the possible differences between our visual and reality are very rare. . This is why we invite you to refer to the product description. If you receive a product different from the one you thought you were ordering, do not hesitate to contact us on 03 23 53 30 98. Our products are intended for sale on our site and in our store, in fact we offer the rental of costumes or other (see Rental Terms and Conditions).
Some products can also be part of an assortment.
Any contract concluded with the customer will be archived by Farfouil en fête for a period of 10 years, the customer may therefore at any time request an invoice from a previous contract.
All orders validated on our site are sent directly to our logistics platform in order to guarantee rapid dispatch.
No replacement, deletion or addition of items is possible. However, the cancellation of your order is possible within a maximum of 30 minutes after validation of your order, during customer service opening hours, except for orders placed between 2 p.m. and 3 p.m.
We recommend that you contact Customer Service directly by telephone on + 33 (0) 3 23 53 30 98 (only in French) from Tuesday to Saturday from 10 a.m. to 12 p.m. and 2:30 p.m. to 6:30 p.m.